Downloading A Digital Item

Digital items you’ve purchased will be delivered to your email.

If you have questions about an item or order, Author Alicia McCalla is the best person to help you.

Contact Author Alicia McCalla via email to: alicia(atsymbol) (replace atsymbol with @)

Digital items are instant downloads: Ready-made files that are available once your payment is confirmed. It may take a few minutes for your download link to be sent to you via email. 

You will receive download links to your digital files in your email.

I can’t find my download notification email
First, check your spam or junk inbox. If you use Gmail, also check your Social and Promotions tabs. If it’s not there, adding or Author Alicia McCalla's email to your address book or safe list can help you locate these emails in the future.

For now, keep an eye out in your email inbox for download links from BookFunnel or Author Alicia McCalla.

I purchased a digital item, but I don't have an account.
If you purchased an instant digital download, you'll find links to download your files in the receipt email that was sent to you after purchase.

I’m having trouble downloading my files.
If nothing happens when you click the download links in your email, it’s possible that there’s an issue with your web browser. Please disable any non-standard add-ons like ad blockers or toolbars that you’ve installed and try again.

If your computer states that the file has been corrupted, delete the file and try downloading it again. If you still can't open the file, please contact BookFunnel or Author Alicia McCalla through email for further assistance.

The type of file you’ll be downloading is shown in the item description. If your computer is unable to open the file, it’s possible that you’re missing the program required to open the file type.

I want a refund or want to cancel my digital item
Digital items are not able to be returned or canceled. Please note that refunds are not available for digital products.